Guidelines for GPSA Sellers



Cleaning

All glass and pottery items listed for online auction should be cleaned well enough to reveal any damage or flaws before photographing or listing.

Photography

Photographs shown in the listing will be of the actual item offered and will not be taken in a position to hide any damage or flaws unless the seller offers multiple views of the item to include flaws and "good" side.

Descriptions

Any and all flaws and/or damage will be described in the listing, including common manufacturing flaws such as glaze pops or straw marks. The seller may rely on the GPSA page "Glossary of Flaws& Damage - How to Accurately Describe Condition" in order to remain consistent in language with other association members and to insure a thorough description.

Packaging

All glass and pottery items will be packaged carefully and conscientiously with consideration for the rigors of shipping, so that the item will arrive in the same condition that it was shipped.

Handling Fees

Listings must include shipping and handling charges that are clear. Handling fees (if any) are to cover the cost of material involved in secure shipment, not for fee avoidance, or profit above the final bid.

Privacy

Association members treat all information obtained in order to complete a transaction such as name, address, and e-mail address as private and confidential. Aside from addressing a package for shipment this information is never disclosed to any other seller or outside source.

Return policies

Association members are independent sellers with a variety of return policies. Being a member of this association means that the member places importance on fairness and honesty in their business. If you have a question regarding a sellers policy on accepting returns and how refunds will be issued it is suggested that you contact the seller regarding their specific policy prior to bidding.

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